Privacy Policy
How we collect, use, and protect your personal information
Last Updated: March 15, 2025
Information We Collect
At ruayarasvrea, we collect information that helps us provide better business communication services to our clients across Canada. We're transparent about what we collect and why.
Personal Information You Provide
- Contact details including name, email address, phone number, and business address
- Company information such as business name, industry, and size
- Communication preferences and service requirements
- Payment information processed through secure third-party providers
- Correspondence and feedback you send to us
Information We Collect Automatically
When you visit our website or use our services, we automatically collect certain technical information:
- IP address and general location information
- Browser type, operating system, and device information
- Website usage patterns and page views
- Time and date of visits and interactions
- Referring website information
How We Use Your Information
We use the information we collect to deliver our business communication services effectively and improve your experience with ruayarasvrea.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Service delivery and communication | Contact information, preferences | Contract performance |
| Account management and support | Personal and company details | Contract performance |
| Service improvement and analytics | Usage data, feedback | Legitimate interest |
| Marketing communications | Contact details, preferences | Consent |
| Legal compliance and security | All collected information | Legal obligation |
Information Sharing and Disclosure
We don't sell your personal information to third parties. We may share your information in these specific circumstances:
Service Providers and Partners
We work with trusted third-party service providers to deliver our business communication services. These partners include:
- Cloud hosting and data storage providers
- Payment processing companies
- Email and communication service providers
- Analytics and website optimization tools
- Professional service providers such as legal and accounting firms
All service providers are required to maintain the confidentiality and security of your information through contractual agreements.
We may disclose personal information when required by Canadian law, court order, or government regulation, or when necessary to protect the rights, property, or safety of ruayarasvrea, our clients, or others.
Data Retention and Storage
We retain your personal information for as long as necessary to provide our services and comply with legal obligations under Canadian privacy laws.
Retention Periods
- Active client information: Duration of business relationship plus 7 years
- Prospect and inquiry data: 3 years from last contact
- Website analytics data: 26 months maximum
- Marketing communications data: Until you unsubscribe or request deletion
- Financial records: 7 years as required by Canadian tax law
Your information is stored securely on Canadian servers and with reputable cloud service providers who maintain facilities in Canada and comply with Canadian privacy standards.
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA and applicable provincial privacy laws, you have several important rights regarding your personal information.
Your Rights Include
- Access to your personal information and how it's being used
- Correction of inaccurate or incomplete information
- Withdrawal of consent for marketing communications
- Request for deletion of your personal information (subject to legal retention requirements)
- Filing a complaint with the Privacy Commissioner of Canada
How to Exercise Your Rights
To exercise any of these rights or ask questions about your personal information:
- Email us at contact@ruayarasvrea.world with your request
- Call us at +1 (403) 526-5916 during business hours
- Write to us at 238A Brownlow Ave #210, Dartmouth, NS B3B 2B4, Canada
- We'll respond to your request within 30 days
Security Measures
We take the security of your personal information seriously and implement multiple layers of protection to safeguard your data.
Technical Safeguards
- SSL encryption for all data transmission
- Secure, encrypted data storage systems
- Regular security updates and patches
- Access controls and authentication systems
- Regular security assessments and monitoring
Administrative Safeguards
- Limited access to personal information on a need-to-know basis
- Employee training on privacy and security practices
- Confidentiality agreements with all staff and contractors
- Regular review and update of security policies
- Incident response procedures for potential security breaches
While we implement strong security measures, no system is completely secure. We encourage you to also take steps to protect your personal information, such as using strong passwords and keeping your login credentials confidential.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our website is used.
Types of Cookies We Use
- Essential cookies: Required for website functionality and security
- Performance cookies: Help us understand website usage and improve performance
- Functional cookies: Remember your preferences and settings
- Marketing cookies: Used to deliver relevant content and track campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make significant changes, we'll notify you by email (if you've provided an email address) or by posting a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we're protecting your information.
The date at the top of this policy indicates when it was last updated. Your continued use of our services after changes are posted constitutes acceptance of the updated privacy policy.
International Data Transfers
While we primarily store and process your information within Canada, some of our service providers may process data in other countries with adequate privacy protection.
When we transfer personal information outside of Canada, we ensure appropriate safeguards are in place, including contractual protections that require the same level of protection as provided under Canadian privacy law.
Questions About Your Privacy?
Email: contact@ruayarasvrea.world
Phone: +1 (403) 526-5916
Address: 238A Brownlow Ave #210, Dartmouth, NS B3B 2B4, Canada